Privacy Policy

At RobinArc Technologies LLP or "RobinArc" or "We", we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with our website, services, and third-party platforms.

1. Information We Collect

We collect the following types of data:

a. Personal Information

When you fill out forms, book a consultation, or complete a payment, we may collect:

• Full name

• Email address

• Phone number

• Company name

• Billing and payment information

• Project details or messages you submit

b. Automatically Collected Information

We use tools like Google Analytics to collect:

• Full name

• IP address

• Browser type

• Device type

• Pages visited

• Time spent on pages

• Referring site or search terms

This helps us analyze user behavior and improve our website and services.

2. How We Collect Data

We collect data through:

• Cal.com – when you book a call or meeting

• Contact forms – including general inquiries and project brief submissions

• Razorpay/PayPal – when you make payments

• Google Analytics – for performance and usage analytics

• Cookies – small files stored on your browser to personalize your experience

3. How We Use Your Information

Your information is used for the following purposes:

• To respond to inquiries and deliver services

• To manage client relationships and project communications

• To process and confirm payments

• To schedule meetings and consultations

• To improve our website and marketing efforts

• To comply with legal and regulatory requirements

4. Third-Party Services We Use

We share your data with trusted services that help us operate efficiently:

• Google Analytics: Website traffic and performance analysis

• Cal.com: Appointment scheduling

• Razorpay/PayPal: Payment processing

• Google Workspace: Email and document communication

• CRM Tools like Trello, Slack, and/or Notion: Managing client interactions

These services are compliant with relevant data protection standards (such as GDPR and CCPA).

5. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You can request deletion of your data at any time.

6. Your Rights

Depending on your location, you may have the following rights:

• Access your personal data

• Request correction or deletion

• Withdraw consent

• Object to data processing

• Lodge a complaint with a regulatory authority

To exercise your rights, contact us at: contact[at-the-rate]robinarc.com

7. Cookies

We use cookies to:

• Remember user preferences

• Measure website performance

• Improve user experience

You can disable cookies via your browser settings.

8. Data Security

We take security seriously and implement industry-standard measures to protect your data, including encryption, access controls, and regular audits.

However, we also rely on trusted third-party platforms and tools—such as Slack, Google Workspace, Cal.com, Razorpay/PayPal, and others—for communication, scheduling, and service delivery.

While we choose vendors with strong security practices, we cannot guarantee the security of third-party platforms and are not liable for vulnerabilities or breaches that occur within their systems.

We encourage users to review the privacy and security policies of any third-party services they interact with via our platform.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact us

If you have any questions or concerns about this Privacy Policy, contact:

RobinArc Technologies LLP,
India.
contact[at-the-rate]robinarc.com